Privacy Policy

Information Collection

We collect personal information when you submit booking inquiries through our website forms. This information includes:

• Full name
• Email address
• Event date and requirements
• Additional information voluntarily provided in message fields

We also collect technical data through cookies and analytics tools, including browser type, device information, and page interaction patterns.

Purpose of Collection

Personal information serves the following purposes:

• Processing equipment rental inquiries and bookings
• Communicating regarding availability and technical specifications
• Coordinating delivery and collection schedules
• Providing technical support during rental periods
• Maintaining records of business transactions

Data Storage and Security

Personal information is stored on secure servers located within the United Kingdom. We implement technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

Access to personal information is restricted to authorized personnel who require this access for business operations.

Data Retention

We retain personal information for the duration necessary to fulfill the purposes outlined in this policy, typically:

• Active rental inquiries: until completion of service or inquiry withdrawal
• Completed transactions: seven years for accounting and legal compliance
• Marketing communications: until consent is withdrawn

Third-Party Disclosure

We do not sell, trade, or transfer personal information to external parties. Information may be shared with service providers who assist our operations, subject to confidentiality agreements.

We may disclose information when required by law or to protect our rights, property, or safety.

Your Rights

You maintain the following rights regarding your personal information:

• Access: Request copies of personal information we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of personal information subject to legal obligations
• Objection: Object to processing of personal information
• Portability: Request transfer of information in structured format

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through browser settings. Refer to our Cookie Policy for detailed information.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Updates become effective immediately upon posting to this page.

Last updated: June 19, 2026

Contact Information

Questions regarding this privacy policy should be directed to:

[email protected]

47 Cavendish Street, Manchester M15 6BG, United Kingdom